General Terms and Conditions

1. Validity
All deliveries and services shall be performed exclusively on the basis of these General Terms and Conditions displayed in the sales premises and announced in the online shop. We do not recognise terms of the customer which deviate from our sales terms. Under the requirements of sentence 1, acceptance of deliveries or partial deliveries shall be considered acknowledgement of our General Terms and Conditions, even if the buyer's conditions of purchase exclude this. No other agreements have been made between us and the customer and no verbal agreements have been made.

2. Existence of the Contract
The contract shall only exist once we send you the goods you have ordered.
When you place your order you make a binding offer for us to conclude the contract with you. You make an order by entering all details during the order process, and then pressing the “Abschicken der Bestellung/Send Order” button in step 4 of the order form under “Überprüfen Sie Ihre Bestellung!/Review your order!“.
By sending you the goods, we accept the offer (your order) to conclude a contract. In the case of orders via our online shop, the contract exists with:
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3. Loss or Damage while in Transit
We send our goods carefully packaged and exclusively insured at our risk.

4. Extended Retention of Title
The goods delivered shall remain our property until they have been paid for in full.

5. Warranty
a) The buyer's claims due to defects in the object of purchase shall conform with statutory regulations within the legal notice periods, provided nothing to the contrary arises from the following.
b) Liability for damage which arises due to improperly undertaken changes, interference or attempts at repair by the customer or a third party is excluded.
c) Discolouration, wear and tear, incorrect handling, moisture penetration and damage arising from an impact, blow or from a coin falling are fundamentally not covered by the statutory warranty of 24 months.

6. Place of Fulfilment and Place of Jurisdiction
a) For contracts with traders, our company's location is agreed as the place of fulfilment for payment and delivery and place of jurisdiction, with the proviso that we are also entitled to file suit at the customer's location.
b) The law of the Federal Republic of Germany shall apply. The provisions of the Uniform Law on International Sales Act and the UN Convention on Contracts for the International Sale of Goods shall not apply between us and the customer.

7. Changes and Subsidiary Agreements
Supplements, changes and subsidiary agreements must be in writing for effectiveness. The same applies to the waiving of this written form requirement.

8. Severability clause
If a provision in these Terms and Conditions or a provision in any other agreement should be invalid, the validity of all other provisions and agreements shall remain unaffected.

9. Costs of return
If consumer makes use of right of revocation according to number 10 of General Terms and Conditions he must bear the costs of return if the item delivered corresponds with what you ordered and if the price of the item to be sent back does not exceed 40 euros or, in the case of the item having a higher price, if you have not yet provided the consideration or made a contractually agreed partial payment at the point in time of the revocation.

10. Instruction on the Right of Revocation
You can withdraw your contractual acceptance within two weeks in writing (by letter, fax or e-mail message)
without giving reasons. Alternatively, and if the item has been already handed over to you, you can withdraw from the contract by returning the item within the above period. The two-week period commences with the receipt of this instruction in text format or with the receipt of the goods by the recipient (for repeat deliveries of similar goods: with the receipt of the first partial delivery), whichever is the later, and only after we have met our duty of information according to article 312c, paragraph 2, German Civil Code BGB, in conjunction with article 1, paragraphs 1, 2 and 4, of the German Civil Code Information Ordinance BGB-InfoV as well as our obligations under article 312e, paragraph 1, clause 1 BGB in conjunction with article 3 BGB-InfoV. In order to keep the time limit for withdrawal, it is sufficient to either send a note of withdrawal or return the item within the above time frame. The notice of revocation should be addressed to:

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Consequences of Revocation
In the case of a valid revocation, all services received by both sides must be returned as well as any benefits (e.g.usage benefits) which may have been derived. If you are unable to return the received goods in the state in which they were delivered to you, you might be obligated to pay compensation. This does not apply to a reduction in value of the goods caused exclusively by inspecting them in a manner that would have been available to you in a normal retail outlet. You can reduce your liability for compensation by not treating the item as your property, by not using it for the intended purpose and by avoiding anything that might reduce its value.
Goods that can be sent by parcel must be sent back. You must bear the costs of return if the item delivered
corresponds with what you ordered and if the price of the item to be sent back does not exceed 40 euros or, in the case of the item having a higher price, if you have not yet provided the consideration or made a contractually agreed partial payment at the point in time of the revocation. Otherwise, the return is free of charge for you. In the case of a revocation, we bear the risk for the return of the item of purchase. Any obligations to refund payments must be settled within 30 days of sending your declaration of revocation. For you, the period of withdrawal commences with the dispatch of your note of withdrawal or shipping of the item. For us, it commences with the receipt of the note or of the item. End of the Instructions on the Right of Revocation